VIRTUAL VISITS

Meet your clinician without anyone coming to your door

A virtual visit is the same personal health visit — just over video. No travel, no waiting room, and your clinician never needs to come inside.

A cheerful older Black woman with short hair sits on a gray couch in a bright living room, waving and smiling at a tablet she is holding during a virtual health visit.

SCHEDULING & GENERAL QUESTIONS

855-778-2766

Monday–Friday, 8 a.m.–8 p.m. EST

TECH HELP ON VISIT DAY

833-557-8334

Daily, 8 a.m.–9 p.m. EST | Holidays, 10 a.m.–6 p.m. EST

HOW TO JOIN

On a computer or laptop

No downloads needed — just click a link. When it’s time for your visit, joining takes just a few steps.

1

Check your email for a meeting link

Don’t see it? Check your spam or junk folder.

2

Click the link

It will open in your internet browser — Chrome, Safari, Firefox, and Edge all work.

3

That's it!

Your clinician will join when it’s time for your appointment.

ON A PHONE OR TABLET

Using a phone or tablet?

You’ll need the Google Meet app. It’s free and only takes a minute to set up.

iPhone or iPad

Download the free Google Meet app from the App Store.

Step-by-step instructions →

Android phone or tablet

Download the free Google Meet app from the Google Play Store.

Step-by-step instructions →

Need help getting set up? Call 833-557-8334 and our team will walk you through it.